Complete FAQ · 48 answers

Every question, answered

Everything you need to know about MyGuardian. Type below to filter every question instantly.

🚀 Getting Started

MyGuardian is an AI-powered civil rights protection platform that combines voice-activated recording, real-time streaming to trusted contacts, AI-driven legal guidance, and evidence-grade documentation into a single mobile application. It's designed to protect you during high-stakes encounters — like traffic stops, searches, arrests, and protests — by helping you document what happens and understand your rights in real time.

MyGuardian is currently in private beta with invitation-only early access. You can request access by visiting myguardianinc.com and tapping Get Early Access. Once your invitation is approved, you'll receive instructions for installing the app and setting up your account.

You'll need:

  • A smartphone with a working camera, microphone, and GPS
  • A Google account — MyGuardian saves your recordings, transcripts, and AI summaries directly to your own Google Drive, so you stay in control of your data
  • Camera, microphone, location, and contacts permissions enabled for the app

During setup you'll also train your custom wake phrase and designate your trusted emergency contacts.

Arrest Mode is free. Forever. Core civil rights protection — voice-activated recording, streaming to trusted contacts, and real-time legal guidance — is available at no cost. Premium features, such as the one-tap Attorney Hotline, are available on paid tiers. Enterprise and government plans are priced separately — contact enterprise@myguardianinc.com.

MyGuardian supports 40+ languages, including legal prompts and real-time transcription with 95%+ speech-to-text accuracy. You can set your preferred language during onboarding or change it anytime in Settings.

Yes — MyGuardian's legal guidance covers all 50 US states plus US territories. The AI tailors its guidance to your jurisdiction using your location, including differences in recording consent laws.

No. MyGuardian is a documentation tool, not a safety device, and it does not guarantee protection from harm. If you are in immediate danger, call 911 or your local emergency services first.

🎙️ Arrest Mode & Voice Activation

Arrest Mode is MyGuardian's free core protection feature. When activated — by your custom voice phrase or manually — it immediately begins secure recording, starts live streaming to your trusted contacts, logs your GPS location, and provides real-time AI legal guidance tailored to your situation and jurisdiction.

During onboarding (or anytime in Settings → Voice Activation), you'll choose a custom phrase and repeat it a few times so MyGuardian can train on your voice. Choose a phrase you wouldn't say in everyday conversation but could say naturally under stress. With a trained phrase, the false-positive rate is under 0.1%.

MyGuardian activates in under 3 seconds from the moment your wake phrase is detected — even when your phone screen is locked. A 30-second rolling audio buffer means the moments before activation are captured too.

While voice activation is armed, MyGuardian keeps a rolling 30-second audio buffer on your device. When you trigger Arrest Mode, that buffer is attached to the start of your recording — so the context leading up to the encounter is preserved, not lost.

Yes. Recording and voice activation work offline. Your recordings and alerts are queued locally on your device and automatically uploaded and delivered as soon as a connection is available. When you do have a weak signal, adaptive bitrate streaming keeps your live stream flowing to trusted contacts.

Yes — voice activation works even with a locked screen. You don't need to unlock, open the app, or touch your phone at all. This is by design: reaching for your phone during an encounter can escalate the situation.

False activations are rare (under 0.1% with a trained phrase), but if it happens you can cancel the session from the app. Your trusted contacts will be notified that the alert was a false alarm, and you can delete the recording from your Google Drive at any time.

📹 Recording & Evidence

Video records at 1080p @ 30fps or 720p @ 60fps, with an AI-enhanced night mode for low-light scenarios. Audio uses spatial capture with noise-isolated vocals, so speech stays clear even with background noise like traffic or crowds.

Every recording is protected by an evidence chain designed for court:

  • SHA-256 hashing per frame and for the full file, so any tampering is detectable
  • Blockchain-notarized timestamps that independently verify when the recording was made
  • Automatic GPS and timestamping embedded in the record
  • Real-time transcription creating a written record alongside the video

Recordings are retained in secure cloud storage for 7 years. Copies saved to your own Google Drive are yours indefinitely — you can access, manage, share, or delete them anytime directly from Drive.

Yes. MyGuardian supports court-compatible export formats, packaging your video, audio, transcript, hashes, and timestamp notarization together so your attorney can establish authenticity.

MyGuardian's recording engine automatically detects personally identifiable information in footage — faces, license plates, and addresses — which helps when you need to share a recording publicly or with media while protecting bystanders' privacy.

Recordings, transcripts, and AI summaries are saved to your own Google Drive, protected by Google's encryption-at-rest infrastructure, and backed up to MyGuardian's encrypted cloud for the evidence chain. You are always in control of the copies in your Drive.

📡 Live Streaming & Trusted Contacts

The moment Arrest Mode activates, MyGuardian streams live video and audio simultaneously to your designated trusted contacts and to encrypted cloud storage. Adaptive bitrate ensures the stream keeps flowing even on poor connections. End-to-end encryption ensures only your chosen contacts can view it.

You can designate up to 5 trusted contacts to receive your live feed and emergency alerts.

Go to Settings → Trusted Contacts in the app. Important: you must get each contact's express consent before adding them — they'll be receiving emergency alerts and live streams on your behalf, so make sure they know what to expect and what you'd want them to do.

When Arrest Mode triggers, your contacts receive an immediate notification with a secure link to your live video/audio stream, plus your GPS location. They can watch in real time and act on your behalf — for example, coming to the scene or contacting an attorney.

🔒 Privacy & Security

You, and the trusted contacts you designate — that's it. Streams and recordings are protected with end-to-end, military-grade encryption, and your files live in your own Google Drive under your control.

MyGuardian is designed to be a conduit, keeping server-side data minimal:

  • Google account basics (name, email, profile photo) for sign-in
  • Your designated emergency contacts
  • Incident metadata (event type, time, location)
  • AI chatbot queries and usage analytics

Your recordings, transcripts, and summaries go to your own Google Drive — not to MyGuardian's servers as your primary storage.

No. MyGuardian does not sell your data. Data is shared only with your emergency contacts when you trigger an alert, with the Google services that power your account, with legal support if you use "Engage Lawyer," with infrastructure providers bound by confidentiality, or in response to valid legal requests.

Recordings and streams use military-grade end-to-end encryption. Data in transit and at rest on MyGuardian's servers is encrypted with industry-standard measures, and files in your Google Drive are protected by Google's encryption-at-rest infrastructure.

You can delete recordings and summaries anytime directly from your Google Drive. To delete your account, use Settings → Account → Delete Account in the app or email support@myguardianinc.com. Account deletion removes your data from MyGuardian's servers; content already in your own Google Drive stays under your control until you delete it there.

👤 Account & Billing

You must be 18 or older to use MyGuardian.

Your Google account is what keeps you in control: recordings, transcripts, and AI summaries save directly to your Google Drive rather than living primarily on MyGuardian's servers. Google sign-in (OAuth) also secures your identity without MyGuardian storing a password. Note that any Google Drive storage costs are billed by Google under your own plan.

Arrest Mode — voice-activated recording, live streaming to trusted contacts, real-time legal guidance, and evidence-grade documentation — is free forever. Premium tiers add features like the one-tap Attorney Hotline. For current premium pricing, check the app or email support@myguardianinc.com.

Invitations go out in waves as we scale the beta. Watch the email you signed up with (check spam, too). If it's been a while, email support@myguardianinc.com and we'll check on your spot.

🏢 Enterprise & Government

MyGuardian Enterprise provides on-demand recording and AI analysis of critical situations — creating factual records that prove due diligence, disprove false claims, and protect organizations against unjust liability. It includes one-tap incident recording with automatic GPS/timestamps, AI analysis of footage and digital logs, SOC 2 compliant immutable cloud storage with full audit trails, and exportable evidence packages with insurance integration.

Current focus areas are property management (counter slip-and-fall claims, document hazards), healthcare (AI analysis of care logs, protocol verification), and manufacturing & warehousing (injury recording, safety compliance documentation).

Yes — MyGuardian offers tools for public defenders and transparency initiatives. Reach out via enterprise@myguardianinc.com to discuss your agency's needs.

Email enterprise@myguardianinc.com or use the contact form at myguardianinc.com/contact. The team typically responds within 24 hours.

🛠️ Troubleshooting

  1. Check that microphone permission is set to Always Allow for MyGuardian
  2. Confirm voice activation is armed in the app (the shield indicator should be active)
  3. Retrain your wake phrase in Settings → Voice Activation — especially if you set it up in a quiet room but use it in noisy environments
  4. Disable aggressive battery-optimization settings for MyGuardian, which can suspend background listening

Still stuck? Email support@myguardianinc.com with your device model and OS version.

  1. Check your connection — offline recordings queue locally and upload when you're back online
  2. Confirm your Google Drive has available storage space
  3. Re-link your Google account in Settings → Connected Accounts if the Drive connection expired

If a recording appears lost, contact support@myguardianinc.com right away — queued local copies may still be recoverable.

  1. Verify each contact's phone number and email in Settings → Trusted Contacts
  2. Ask contacts to check spam/junk folders and to allowlist MyGuardian notifications
  3. Run a test alert from Settings so everyone knows what a real alert looks like

On very poor connections the stream degrades before it drops (adaptive bitrate), and the full recording still uploads once you're back online.

Always-on voice activation uses low-power listening, but background usage varies by device. Try updating to the latest app version, and consider arming voice activation situationally (e.g., when driving) rather than 24/7 if battery is a concern. Send feedback to support@myguardianinc.com — as a beta product, reports like this directly shape optimization work.

Make sure location permission is set to Always with Precise Location enabled. GPS accuracy can degrade indoors, in dense urban areas, or in vehicles. MyGuardian logs location continuously during an incident, so the track usually corrects as signal improves.

MyGuardian is in active beta, and your reports matter. Email support@myguardianinc.com with:

  • Your device model and OS version
  • What you were doing when the issue occurred
  • A screenshot or screen recording, if you have one

The team typically responds within 24 hours.

No results found. Try a different search, or email support@myguardianinc.com — we're happy to help.

Didn't find your answer? Email support@myguardianinc.com and a member of the team will get back to you, typically within 24 hours.